The Public Relations Department is a relatively new addition to all Public Administration Offices. Recent Legislative Decrees and National laws obliged Public Administration Offices to provide all citizens with a means of access to information on the Institute and its various administrational documents.

The Public Relations Department plays a key role in the Public Administration Renewal Project. It reconciles the citizen’s right to have access to information  and services, and the right/duty of Public Institutes to inform and communicate. 
The objectives of the office are:
-    to guarantee the right of information and access  in accordance  with Act no. 241/90;
-    to inform those who wish to use the services available, on  the structure and its responsibilities. 
-    to promote the use of information technology networks;
-    to  create a customer satisfaction control system to verify the quality of  the services  the Institute offers.   
-    to guarantee interaction between the PRO and both  internal structures within the same administration and  the various PROs of other Public Institutes .